PM Craft for Inventory Tech
Great inventory planning PMs speak the language of ops. This unit covers the metrics that drive product decisions, the distinct personas inside a Shopify brand, and how to run discovery with buyers who care more about stock levels than NPS.
Yomi — reading the board. A strong Go player doesn't just react to the last move; they read sequences many moves ahead. In PM work, yomi is the ability to read what users haven't said yet: anticipating the workflow friction before it surfaces as a support ticket, and designing for the downstream decision, not just the immediate screen.
Days of Stock, stockout rate, forecast accuracy, and PO acceptance rate — the four numbers that tell you whether the product is working.
Tightly has three distinct users — the founder-operator, the ops manager, and the buyer. Each has different jobs-to-be-done, different success metrics, and different reasons to churn.
Ops-heavy buyers are busy, data-driven, and skeptical of product people. Here's how to run discovery that earns trust and surfaces real workflow friction.